Copetran

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Copetran was founded in the year 1939 when the bus operators "Flota del Once", "Flota Comuneros" and "Transporte Unión Santander" joined and created the "Cooperativa Santandereana de Tránsito LTDA". Three years later it finally adopted the name of Copetran and it was conformed by around 22 partners. Today, Copetran is conformed by more than 40 families and many of them are already in their 4th generation. Also, Copetran has had 8 logos troughout its history, which are characterized for having the famous "Copetran dog", a male greyhoynd.

Since its beginning, Copetran has provided a quality service to all its customers. They left behind the wooden buses. Today, they have a fleet of modern and full of comfort vehicles that have satellite tracking 24 hours a day, WIFI and USB entrance, the necessary to keep you distracted during your trip. But they have not only modernized its vehicles, they have also trained their staff. In this way, the Copetran staff has all the knowledge of road safety, first aid and fire fighting, among others, to give you the best experience and to help you whenever you need it.

Popular destinations of Copetran :

Copetran wants to reward you for being a loyal traveler, that's why it has created the program "Club VIP" that allows you to accumulate points for each trip you make and exchange them for a free ticket to the destination you want. To register you just need to enter the official website and click in the "Club VIP" section, you can also register in a counter. In this sectoinyou can also check your points and ask for information. Also, in the "Club VIP" you can register your family group, which will make them benefit.

Copetran's Services

Copetran's onboard services include reclining and ergonomic chairs, individual multimedia entertainment, WiFi, air conditioning, sound equipment, TV, DVD, Bathroom and 2 drivers, although the services vary from one model to another.

Their fleet

Copetran´s fleet is divided in 5 models: Double Floor, Preferential Luxury, Mini Preferential, Sprinter and Special Service and Tourism.

Their Routes

Copetran´s main routes are:

● Bogota - Bucaramanga
● Bucaramanga - Bogota
● Barrancabermeja - Bucaramanga
● Bucaramanga - Barrancabermeja
● Bucaramanga - Medellin
● Cucuta - Bucaramanga
● Medellin - Bucaramanga
● Medellin - Barrancabermeja
● Barrancabermeja - Bogota
● Bucaramanga - Cucuta

Copetran´s Contact and Phone Number

Copetran´s Phone ☎: 018000 114 164
Email ✉: servicioalcliente@copetran.com.co 

The transport terminals and the municipal authorities in each destination have established a time for the report of the passengers who are going to board a certain trip. In case of desisting from traveling, the passenger must give notice at least twenty-four (24) hours in advance and before the report to the authorities at the destination and will be entitled to a refund of fifty percent (50%) of the amount paid, the request for Return after this time, as well as the absence of the passenger at the agreed dispatch place and / or the inability to travel due to non-compliance with the exceptions of the law, will mean a retention equivalent to one hundred percent (100%) of the value of the ticket by way of compensation.