Copetran

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Copetran Bus Routes and Timings

RouteFirst BusLast Bus
Tunja to Aguachica02:3021:30BOOK NOW
Mompox to Honda12:3012:30BOOK NOW
Maicao to Honda09:3016:30BOOK NOW
Cartagena to Barranquilla01:3022:00BOOK NOW
Bogota to Cartagena01:0023:45BOOK NOW

Buy Copetran Bus Tickets

Use the search engine and find your Copetran bus tickets. We recommend you buying Copetran bus tickets online quickly! It is safer, faster, and you do not need to print your ticket or register at a travel agency.

Copetran Bus Company

Copetran was founded in the year 1939 when the bus operators "Flota del Once", "Flota Comuneros" and "Transporte Unión Santander" joined and created the "Cooperativa Santandereana de Tránsito LTDA". Three years later it finally adopted the name of Copetran and it was conformed by around 22 partners. Today, Copetran is conformed by more than 40 families and many of them are already in their 4th generation. Also, Copetran has had 8 logos troughout its history, which are characterized for having the famous "Copetran dog", a male greyhoynd.


Since its beginning, Copetran has provided a quality service to all its customers. They left behind the wooden buses. Today, they have a fleet of modern and full of comfort vehicles that have satellite tracking 24 hours a day, WIFI and USB entrance, the necessary to keep you distracted during your trip. But they have not only modernized its vehicles, they have also trained their staff. In this way, the Copetran staff has all the knowledge of road safety, first aid and fire fighting, among others, to give you the best experience and to help you whenever you need it.


Copetran wants to reward you for being a loyal traveler, that's why it has created the program "Club VIP" that allows you to accumulate points for each trip you make and exchange them for a free ticket to the destination you want. To register you just need to enter the official website and click in the "Club VIP" section, you can also register in a counter. In this sectoinyou can also check your points and ask for information. Also, in the "Club VIP" you can register your family group, which will make them benefit.


Today, Copetran has 5 types of bus services: Preferencial de Lujo, Doble Piso, Minipreferencial, Sprinter and Buseton. The five of them has reclinable seats, air conditioner and TV. To know more about the difference between them you can go to our "Service" section, that is below.


Copetran´s Contact and Phone Number


Copetran´s Phone ☎: 018000 114 164

Email ✉: servicioalcliente@copetran.com.co

Copetran Bus Types

The various types of buses run by Copetran are:

  • SPRINTER
  • MINIPREFERENCIAL
  • Preferencial de Lujo
  • PREFERENCIAL
  • DOBLE PISO
  • DOBLE PISO +
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Copetran Bus Service On Board

  • 12 reclining seats (only in the 1st floor)
  • individual multimedia entertainment (only in the 1st floor)
  • 42 seats (only in the 2nd floor)
  • Wifi
  • Air conditioning
  • Music
  • 2 Toilets
  • Tv
  • DVD
  • 2 Drivers

Agencies of Copetran

  • Bogota ▶ Address: Terminal de Transporte Salitre ; Módulo Rojo ; ☎ Phone: (031) 429 5747 - 320 271 9071

Cancelation Policies

Cancellations


The cancellation time is up to 1 hour before the bus leaves with a 90% penalty, 50% penalty will be applied within one hour before the trip. After this time, if the ticket was not changed to the OPEN state, you will lose the right to reschedule or request a refund.


For changes


At the box office: In case of requesting a change in the route of a ticket, the possible price variation must be assumed by the customer, with this being understood, when the value of the new route is greater than the original, the passenger must cancel the corresponding surplus and in case the price of the new route is lower than the original, the difference will be retained as compensation.


The travel ticket is personal and non-transferable; that is, it is not allowed to be transferred to third parties, nor shared with people other than the owner. Regarding the changes made by the back office through the intranet, they will continue to be handled up to 3 hours before that is not specified in the contract.


Ticket validity OPEN state:


In the event that one (01) year has elapsed since the issuance of the ticket or travel ticket and the passenger did not use it, nor did they report their withdrawal from travel, COPETRAN will terminate the obligation and the passenger will lose 100% of the value paid as compensation.



You can download the passenger transport contract "HERE"

Bus Amenities

FAQs

Q-1). I'm going to travel with a child, does she or he needs to have a ticket?
A: Children over 5 years old pay passage. Kids under that age will not, but cannot occupy a seat and must be on the parents' legs.
Q-2). How much luggage can I carry without having to pay an additional?
A: You can carry up to 25 kilograms in your luggage without paying any extra money.
Q-3). If i'm not going to travel, how can I reschedule my trip or get a refund?
A: If you cannot travel, Copetran can reschedule your departure if you wish, for which it will give you a new ticket. In case you want a refund, you should bear in mind that Copetran has up to 3 months to return your money. There are two restrictions, such as that you must pay a surplus in case you are going to reschedule your trip for high season or for the following year.
Q-4). Do I get a discount if I am a frequent traveler?
A: In Copetran there is the VIP Club category, through which travelers are rewarded. To to register you need to be over 18 years old and you can do it online. With each trip you get points that, after being accumulated, you can exchange for tickets.
Q-5). Can I request a Private Service at Copetran
A: Currently, Copetran has installed a new modality through which an agreement is made with a private company and thus the transportation of personnel to their workplace is carried out.
Q-6). Can I travel with my pet?
A: It is possible to travel with your pet but you must follow these conditions: your pet must travel in a rigid box that's no more than 35cm high, must wear a diaper and a vaccination card, pets travel in the hold.
Q-7). ¿What is the number of Copetran?
A: The telephone number of the Company Copetran is 018000 114 164
Q-8). What is the e-mail of Copetran?
A: The e-mail of the Comany Copetran is servicioalcliente@copetran.com.co
Q-9). What is the total number of routes that Copetran covers daily?
A: Copetran covers approximately 1658 routes every day.
Q-10). How many buses from Copetran that departure at night?
A: There are 447 bus departures from Copetran at night.
Q-11). Do I have to print my ticket before the bus's departure?
A: Yes, you must print it before boarding. Remember that all passengers have to print in PDF format, the bus ticket that was sent to their email. This document will be exchanged for a physical ticket at the counter of the bus company with which you are going to make the trip.
Q-12). Can I buy the ticket for someone else?
A: Yes. A person different from the one who is going to travel can buy the tickets online. The important thing is that the passenger's information is recorded in the document to be printed and delivered to the different ticket offices.
Q-13). How can I pay for my tckets in the site of redBus?
A: At redBus we have various payment methods that are offer to our clients. The most common in most of them, are credit cards, but you can check them all on the home page of the site www.redbus.co.
Q-14). Is redBus a bus company?
A: redBus is a platform that connects travelers with different bus companies so that they can travel to different destinations in Colombia. redBus does not have its own vehicles, but is an intermediary between the users and the companies that provide the service.