Copetran

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Copetran Bus Routes and Timings

RouteFirst BusLast Bus
Tunja to Aguachica02:3021:30BOOK NOW
Mompox to Honda12:3012:30BOOK NOW
Maicao to Honda09:3016:30BOOK NOW
Cartagena to Barranquilla01:3022:00BOOK NOW
Bogota to Cartagena01:0023:45BOOK NOW

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Use the search engine and find your Copetran bus tickets. We recommend you buying Copetran bus tickets online quickly! It is safer, faster, and you do not need to print your ticket or register at a travel agency.

Copetran Bus Company

Copetran was founded in the year 1939 when the bus operators "Flota del Once", "Flota Comuneros" and "Transporte Unión Santander" joined and created the "Cooperativa Santandereana de Tránsito LTDA". Three years later it finally adopted the name of Copetran and it was conformed by around 22 partners. Today, Copetran is conformed by more than 40 families and many of them are already in their 4th generation. Also, Copetran has had 8 logos troughout its history, which are characterized for having the famous "Copetran dog", a male greyhoynd.


Since its beginning, Copetran has provided a quality service to all its customers. They left behind the wooden buses. Today, they have a fleet of modern and full of comfort vehicles that have satellite tracking 24 hours a day, WIFI and USB entrance, the necessary to keep you distracted during your trip. But they have not only modernized its vehicles, they have also trained their staff. In this way, the Copetran staff has all the knowledge of road safety, first aid and fire fighting, among others, to give you the best experience and to help you whenever you need it.


Copetran wants to reward you for being a loyal traveler, that's why it has created the program "Club VIP" that allows you to accumulate points for each trip you make and exchange them for a free ticket to the destination you want. To register you just need to enter the official website and click in the "Club VIP" section, you can also register in a counter. In this sectoinyou can also check your points and ask for information. Also, in the "Club VIP" you can register your family group, which will make them benefit.


Today, Copetran has 5 types of bus services: Preferencial de Lujo, Doble Piso, Minipreferencial, Sprinter and Buseton. The five of them has reclinable seats, air conditioner and TV. To know more about the difference between them you can go to our "Service" section, that is below.


Copetran´s Contact and Phone Number


Copetran´s Phone ☎: 018000 114 164

Email ✉: servicioalcliente@copetran.com.co

Copetran Bus Company

Copetran is a well-known company that defines itself by its desire to satisfy the needs and expectations of passengers who use long-distance buses to travel. Copetran is backed by a fleet of modern buses and is supported by a professional team who are highly trained. The operator strives to provide quality service that encapsulates their punctuality, concern for safety, and comfort.

Copetran Bus Service On Board

  • 12 reclining seats (only in the 1st floor)
  • individual multimedia entertainment (only in the 1st floor)
  • 42 seats (only in the 2nd floor)
  • Wifi
  • Air conditioning
  • Music
  • 2 Toilets
  • Tv
  • DVD
  • 2 Drivers

Agencies of Copetran

  • Bogota ▶ Address: Terminal de Transporte Salitre ; Módulo Rojo ; ☎ Phone: (031) 429 5747 - 320 271 9071

Cancelation Policies

Cancellations


The cancellation time is up to 1 hour before the bus leaves with a 90% penalty, 50% penalty will be applied within one hour before the trip. After this time, if the ticket was not changed to the OPEN state, you will lose the right to reschedule or request a refund.


For changes


At the box office: In case of requesting a change in the route of a ticket, the possible price variation must be assumed by the customer, with this being understood, when the value of the new route is greater than the original, the passenger must cancel the corresponding surplus and in case the price of the new route is lower than the original, the difference will be retained as compensation.


The travel ticket is personal and non-transferable; that is, it is not allowed to be transferred to third parties, nor shared with people other than the owner. Regarding the changes made by the back office through the intranet, they will continue to be handled up to 3 hours before that is not specified in the contract.


Ticket validity OPEN state:


In the event that one (01) year has elapsed since the issuance of the ticket or travel ticket and the passenger did not use it, nor did they report their withdrawal from travel, COPETRAN will terminate the obligation and the passenger will lose 100% of the value paid as compensation.



You can download the passenger transport contract "HERE"

Bus Amenities

FAQs

Q-1). I'm going to travel with a child, does she or he needs to have a ticket?
A: Children over 5 years pay a ticket. If they are under that age, they don't need to pay a ticket, but they can't have a seat and need to stay on their parent's legs.
Q-2). How much luggage I'm allowed to carry without paying an additional?
A: You can carry up to 25 kilograms in your luggage without paying excess.
Q-3). I can't travel, how can I reschedule my trip or get a refund?
A: If you can't travel, Copetrán can reschedule your trip if you want. If you want a refund, you need to know that Copetrán has up to 3 months to give you back your money. There are two restrictions: first, you need to pay an excess if you reschedule your trip in high season or for the next year.
Q-4). Do I get a discount for being a frequent traveler?
A: In Copetrán there is the category Club VIP, through which frequent travelers are reawarded. To register you need to be over 18 years old and you can do it online. For each travel you get points that later can be exchange for tickets.
Q-5). I need a private service, can I request it in Copetrán?
A: Now Copetrán has a new program in which they ally with a company and this way Copetrán does the transportation of the personal to the workplace.
Q-6). Do I need to print my bus ticket before boarding?
A: Yes, you need to print your bus ticket before boarding, remember that all passengers will have to print the ticket that was sent to their email in PDF format. Then, it will be exchanged for a physical ticket at the counter of the bus company.
Q-7). How can I pay my bus ticket in the redBus website?
A: In redBus we have many payment options that we offer to our clients. The most popular payment option are the credit cards but you can consult all of them in the home page of the website www.redbus.co
Q-8). Do I have to pay any surplus to use to buy my tickets through redBus?
A: The prices that are handled in redBus are the same that are handled in the ticket offices and agencies of each of the bus operators.
Q-9). Can I buy the ticket in someone else's name?
A: Yes. A person other than the one who is traveling can buy tickets online. The important thing is that the passenger data is noted in the document to be printed and delivered at the different ticket offices.
Q-10). Is redBus a bus company?
A: redBus is a platform that connects travelers with different bus companies so they can travel through the different destinations in Colombia. redBus does not have its own vehicles, but is an intermediary between the users and the companies that provide the service.