Book Bus Ticket Online

redBus is the leading company in the sale of bus tickets worldwide with a presence in 6 countries (India, Malaysia, Singapore, Indonesia, Peru and Colombia). Founded in 2006, since then it has sold more than 220 million tickets bus worldwide both on its website and in its application With more than 36 million satisfied customers, redBus dates back as the leading company in the sector.

redBus has 60 bus companies, offering more than 6,000 routes for all of Colombia, to satisfy the needs and requirements of each of its travelers. In addition, buying bus tickets on redBus is very simple since you can buy your tickets with total comfort from your home, your office or even while traveling from our website www.redbus.co or our App.

Buying a bus ticket in the application or on the website is very safe, redBus has invested a lot of time and money to have secure payment methods that guarantee the protection of your purchase.

Our advantages, in redBus we have great offers and promotions not only from our channels but also with our allies such as Cabify, Davivienda, Claro Club and many more, we have a service for cancellation and reprogramming of tickets if necessary depending on the term and conditions of each Bus company and also in case of any inconvenience we have customer service channels such as: https://m.redbus.co/help, and our FanPage: (fb.me/redbus.co).

If you want to buy your bus ticket with us, you can download the app or go directly to the web at www.redbus.co. In the search box, enter your place of origin and the destination you want to go to. Compare the prices, schedules and services of all the companies that cover the selected route. Choose the seat you want to use, whether it is a window or a hallway and acquire your ticket by purchasing with any of our payment methods that we have, either through Easy Credit CODENSA, PSE, Efecty, Baloto, SU RED, VISA, American Express, Master Card, Diners Club, PayU and Mercado Pago.

Once payment is confirmed, all you have to do is pack your bags and prepare for the trip. Take advantage of our offers and experience an unforgettable trip! It’s that easy!

FAQs

General
Do I need to register to use redBus?

No, redBus does not ask its clients to go through a registration process.

What is the redBus wallet?

It is a digital wallet that allows you to accumulate points, either by referring the application with your friends or by making use of discounts with returns. With the redBus wallet you can pay a % of your next purchases. To use the wallet you need to have a redBus account.

Is it mandatory to carry a printed copy of the ticket?

YES, it is mandatory to bring a printed copy of the ticket. You are also asked to bring the identity document provided at the time of booking.

I have lost my ticket. What should I do?

A copy of your ticket must have been sent to your email. Take a printout of that copy of the ticket with you when boarding. If you have not received the ticket email, contact our support center.

I need information about my trip. Where can I find it?

Details such as the boarding point, time, type of service, number of seats and important recommendations for your trip can be found in the purchase confirmation sent to your email. If you have a redBus account, you can go to the option my trips and get a summary of your trip.

I did not receive my e-ticket. Can you resend it to me?

If you remember your ticket number, you can generate an online reshipment. Click the “print passage” option at the top of the home page. Then, enter your ticket number and email; either to print it or receive it by email. If you do not remember your ticket number, you can access the following link https://m.redbus.pe/help, enter your account using the same email or phone used in your purchase, from our self-help tool you can send your confirmation and get more details of your purchase.

Does the owner of the credit card with which the tickets are purchased need to be one of the passengers?

There’s no need! A passenger can use any card to pay for the ticket, not necessarily their own. However, keep in mind that the passenger, whose name appears on the ticket reservation, should carry proof of their identity (in addition to the ticket) at the time of boarding.

What payment options do I have?

The different payment options are:Credit card,Debit card,Cash Payment

How does the transaction appear on my card / account statement?

Transactions on redBus will appear as REDBUS on your bank statement.

Is it safe to use my credit card on this site?

We use the best technology and the transactions carried out are secure. In addition to being certified by Verisign, redBus uses Secure Socket Layers (SSL) data encryption. By using SSL, you ensure that the information exchanged with us will never be transmitted or decrypted. It also protects the information from being viewed by unauthorized persons.

Can I cancel my ticket online?

Yes, it is possible to cancel the ticket online by entering the “cancellation” option on our platform. We recommend that before making the purchase you can validate the reservation policies when looking for the bus company and the time that suits you best.

Can I change the date and time of my bus ticket?

You can request the change with the same bus company. Please bear in mind that we as redBus do not make changes and / or postponements, since changes are made at the company’s discretion.

I missed the bus. Will you give me a refund?

The client must show up 45 minutes before the bus departs, if not on time, the refund does not apply.

How long will the refund of my ticket take?

redBus acts quickly to manage the cancellation of your ticket. But in the case of payments with credit and debit cards, there could be delays of between 3 and 20 business days in being reflected in the movements of your card, due to the delays and processes of the banking entities.In the case of payments with “PagoEfectivo”, transfers can be reflected in your account between 3 and 7 business days after sending your bank details.

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