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Language
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Frequently Asked Questions

1
GENERAL+
2
RELATED TO THE TICKETS+
3
RELATED TO PAYMENTS+

Does the owner of the credit card with which the tickets are purchased need to be one of the passengers?

There's no need! A passenger can use any card to pay for the ticket, not necessarily their own. However, keep in mind that the passenger, whose name appears on the ticket reservation, should carry proof of their identity (in addition to the ticket) at the time of boarding.

What payment options do I have

The different payment options are:

  • Credit card
  • Debit card
  • Cash Payment

How does the transaction appear on my card / account statement?

Transactions on redBus will appear as REDBUS on your bank statement.

Is it safe to use my credit card on this site?

We use the best technology and the transactions carried out are secure. In addition to being certified by Verisign, redBus uses Secure Socket Layers (SSL) data encryption. By using SSL, you ensure that the information exchanged with us will never be transmitted or decrypted. It also protects the information from being viewed by unauthorized persons.

4
RELATED TO CANCELLATIONS AND REFUNDS+
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