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Cookie Policy

The following terms of the cookie policy ("CookiePolicy") are hereby agreed to by and between redBus, a company of Ibibo Group S.A.S. ("redBus") having its registered office at Bogota, Colombia, which runs and operates www.redbus.co (the “Site” or “we” or “our”) and the user/customer (“User” or “you” or “your”) of the Site. This Cookie Policy shall become effective once the User accesses the Site to use an Online Market to make bus ticket reservations. By accessing the Site, submitting information to redBus through the Site, and /or signing up for contracting / booking through the Site, the User expressly consents to redBus and its affiliates using and/or sharing the Targeting Data to their authorized service providers and other relevant third parties, in the manner described under the Cookie Policy. If the User does not agree to be bound by the terms of this Cookie Policy as set out below, the User shall not access the Site.
(The ‘Site’ and the ‘User’ shall hereinafter be collectively referred to as the "Parties" and individually referred to as the "Party")
  1. Scope Of Applicability:
    1. The Site may use (i) a tracking pixel (such as, a smart pixel(s) or managed pixel(s) ("Pixel") placed on certain page(s) of the Site, in order to collect relevant information from the Site and set a cookie on the browser of one or more User(s) (the "Cookie"), (ii) from the browser’s data stream of one or more User(s) to the Site or (iii) from other non-identifiable/non-personal information of the User (hereinafter collectively referred to as the "Targeting Data"). Such Targeting Data may include, inter alia (only the User’s non-identifiable data is collected by the Site, hence it is not regulated by the Statutory Act 1581 of 2012 and by the Single Sectoral Regulatory Decree 1074 of 2015 ), IP address, date and time of visit to the Site and merchandise viewed or placed in User’s e-commerce cart (if applicable). The Targeting Data is used to provide relevant advertisements directed to one or more User(s), while the User(s) are on the Site network and/or partner websites (at the discretion of redBus) and may be combined or matched to third party data in order to identify potential customers of redBus and display a targeted advertisement to such potential customers.
    2. redBus agrees that the Targeting Data shall only be disclosed by redBus for (i) the performance of services by the Site (if found appropriate by redBus); (ii) any other business purpose of redBus; and (iii) the sole purpose of analyzing data, which shall be carried out by such third parties for and on behalf of redBus and upon the express instruction of redBus to such effect, provided that for these subsections (ii) & (iii) the Targeting Data be used and disclosed by redBus on an Aggregated-basis only (if such is deemed appropriate by the Site). For the purposes of this Clause, “Aggregated” shall mean a manner in which the Targeting Data (defined below) is combined with data from other campaigns of other advertisers and their identification is prevented either directly or indirectly.
  2. Amendment / Modification:

    redBus reserves the right to modify this Cookie Policy at any time with or without any further notice(s) by uploading the revised Cookie Policy on the Site, and it shall be the duty of the User to keep itself abreast of the revisions made to the Cookie Policy on the Site.

  3. Limitation Of Liability:

    REDBUS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE COOKIE POLICY, THE SITE, THE TRANSACTION PROCESSING, THE INABILITY TO USE THE SITE OR THE TRANSACTION PROCESSING, OR FOR THOSE DAMAGES RESULTING FROM ANY BOOKING OF TICKETS PURCHASED OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO ON THE SITE WHICH EXCEED THE VALUE OF THE USER’S LAST TRANSACTION MADE THROUGH THE SITE

  4. Governing Law and Jurisdiction:

    This Cookie Policy shall be governed and construed in accordance with the laws of Colombia. The judges or competent authorities from Colombia shall have exclusive jurisdiction over any disputes arising out of or in connection with this Cookie Policy.

  5. Miscellaneous:
    1. The Parties acknowledge and accept that the electronic format shall be deemed an acceptable means of communication for the purposes of this Cookie Policy.
    2. This Cookie Policy encompasses the full and entire agreement between the Parties on the subject of the ‘Cookie Standards Applicable to the Site’ and shall supersede any and all other prior understandings, commitments, representations or agreements, whether written or oral, between the Parties to this Cookie Policy.
    3. If any provision of this Cookie Policy is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of this Cookie Policy, which shall remain in full force an effect.
    4. In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under this Cookie Policy or by law, be deemed to be or construed as a waiver of that or any other right, so as to bar the enforcement of that or any other right, power privilege, claim or remedy, in any other instance at any time subsequently.
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