Flota Occidental

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Flota Occidental Bus Routes and Timings

RouteFirst BusLast Bus
Medellin to Tado18:1522:00BOOK NOW
Quibdo to Medellin17:0017:00BOOK NOW
Pereira to Quibdo05:0023:00BOOK NOW
Chinchina to Medellin00:3023:30BOOK NOW
Salento to Medellin08:0021:30BOOK NOW

Buy Flota Occidental Bus Tickets

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About Flota Occidental

Flota Occidental started working in 1955 in Quinchia, Risaralda with the popular chivas or ladder buses that mobilized passengers through the different municipalities of Risaralda and Caldas. In its beginnings, it was known as Caldasmar but by including more routes to departments such as Choco, Quindio, Antioquia, Cundinamarca and Valle del Cauca, among other areas of the country, it changed its name definitively to Flota Occidental, a name that is still maintained and with which this bus operator is recognized in the Colombian road transportation industry. It currently covers 13 of the 14 municipalities of Risaralda.

The main office of Flota Occidental is located in Pereira, although it has 36 agencies nationwide, from where they manage to send the different services such as passenger transport, tourism service, cargo, and parcels nationwide. Flota Occidental has a trained staff to constantly improve each of the company's internal processes, as well as a modern and technological automotive park. This has allowed Flota Occidental to receive several Icontec quality awards and certifications, given the high standards they handle for the maintenance of their fleet.

Popular destinations of Flota Occidental 

Flota Occidental Routes

Flota Occidental offers a road transportation service to its customers with responsibility, fulfilling each of its functions in an efficient and secure way. Respect and good treatment with the client, with the environment and society are fundamental principles within the structure of Flota Occidental, for the good development of the company's relations. Flota Occidental has buses, minibuses and vans, all of the latest technology and in optimal conditions, in addition to a fully prepared team to offer the traveler the best possible service. Periodically, all of Flota Occidental’s buses go through a techno mechanical revision in the company's workshops located in Armenia.

Flota Occidental's Services

Flota Occidental's onboard services include: Air Conditioning, Bathroom, Blanket, 110 V power connector, Menu, Individual screens, Reclining chairs, Tablets, Wifi, Snacks, Panoramic view, Service assistant and Luggage storage, although the services vary from one model to another.

Their fleet

Flota Occidental's fleet is divided in 4 models: Gran Emperador Elite, Gran Emperador, Platino Line and Príncipe Line.

Their Routes

Flota Occidental´s main routes are:

● Medellin - Pereira
● Pereira - Medellin
● Medellin - Armenia
● Armenia - Medellin
● Salento - Medellin
● Medellin - Salento
● Medellin - Chinchina
● Quibdo - Pereira
● Medellin - Quibdo
● Pereira - Quibdo

Flota Occidental´s Contact and Phone Number

Flota Occidental's Phone ☎: (+57) (6) 3211655

Email ✉: servicioalcliente@flotaoccidental.com

Flota Occidental Bus Types

The various types of buses run by Flota Occidental are: 

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Flota Occidental Bus Service On Board

  • Air Conditioning
  • Toilet
  • Covers
  • Outlets of 110 V
  • Food service
  • Personal screens (1st floor)
  • Reclining seats
  • Tablets (2nd floor)
  • Wifi
  • Snacks
  • Panoramic view (only 2nd floor)
  • Hostess on board
  • Hold Luggage

Flota Occidental´s Agencies

  • Medellin ▶ Address: Terminal de Transporte Medellin Sur: Carrera 65 # 85 - 91, taquilla 13 ; ☎ Phone: (034) 444 5328

Cancelation Policies

The client can request rescheduling up to two hours before the trip, which will remain in effect for one year. At the time of change, it is advisable to show up at the box office in advance. In high season tickets are subject to availability of space and schedules. You can change the destination as long as it is for the same value or pay the surplus. 

Bus Amenities


Q: What is Flota Occidental's health protocol for dealing with COVID - Coronavirus?
A: -Operational aids have antibacterial gel lockers available for passengers.-The use of face masks is required for officials and users.-In the Transportation Terminals, temperature control and symptom validation is performed for officials and users.-The trips are made with a free seat between passengers for greater distance in the vehicles.-The vehicle is disinfected before and after each journey. This is done with an effective and non-toxic product according to its safety data sheet.-Bathroom vehicles are equipped with soap and paper towels, so that everyone on board can carry out proper hand washing.-Frequent hand washing campaign is promoted, not touching your face or waving.-The headboards, linings, rugs, plush and curtains of the vehicles were removed.-The blanket, mini-store, headphones and on-board menu services were suspended. The passenger is recommended to bring their own items.-The communications campaigns of the Ministry of Health are disseminated in internal and external media of the company
Q: What are Flota Occidental's most important destinations?
A: ● Medellin - Pereira ● Pereira - Medellin ● Medellin - Armenia ● Armenia - Medellin ● Salento - Medellin ● Medellin - Salento ● Medellin - Chinchina ● Quibdo - Pereira ● Medellin - Quibdo ● Pereira - Quibdo
Q: I'm going to travel with a child, does she or he needs to have a ticket?
A: Children over the age of 3 pay and occupy a seat on the bus.
Q: How much luggage can I take with me without paying extra?
A: You must bear in mind that your suitcase cannot have a weight greater than 15kg.
Q: I am not going to travel, how can I reschedule my trip or get a refund?
A: The client can request reprogramming that will remain in force for one year. At the time of the change, it is recommended to appear at the box office in advance. In high season tickets are subject to space availability and schedules. You can change the destination as long as it is for the same value or pay the surplus.
Q: Does Flota Occidental offer discounts or promotions?
A: In Flota Occidental it is possible to accumulate kilometers on the SPECIAL TRAVELER card where for each kilometer you accumulate, you will enjoy greater benefits and comforts.
Q: Can I request a Private Service at Flota Occidental
A: Flota Occidental presta el servicio de Transporte Privado para Grupos hacia cualquier destino del país en la fecha que elijas, idelaes para alquilar en viajes familiares, empresariales, excursiones, integraciones, congresos y más. Este servicio se puede cotizar en mercadeo@flotaoccidental.com
Q: Can I travel with my pet?
A: Yes. Keep in mind that your pet must travel in the bus hold inside a gutter of no more than 35cm. They must carry the current vaccination card and use a diaper.
Q: What is the phone number of the company Flota Occidental?
A: The phone number of Flota Occidental is (+57) (6) 3211655
Q: What's the mail from Flota Occidental?
A: The e-mail of Flota Occidental is servicioalcliente@flotaoccidental.com
Q: What is the total number of routes covered by Flota Occidental daily?
A: Flota Occidental covers 158 routes (approx.) daily.
Q: What is the total number of buses that have departures on company nights Flota Occidental?
A: There are 38 night bus departures for the company Flota Occidental.Should I print my bus ticket before boarding?
Q: Should I print my bus ticket before boarding?
A: Yes, you must print it before boarding, remember that all passengers will have to print their bus ticket that was sent to their email in PDF format and then be exchanged for a physical ticket at the counter of the bus company with which you are going to make the trip.
Q: Can I buy the ticket in someone else's name?
A: Yes. A person different from the one who is going to travel can buy the tickets online. The important thing is that the passenger's information is recorded in the document to be printed and delivered to the different ticket offices.