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Arauca's Telephone and Mail Information
● Telephone ☎: 018000 423787
● Whatsapp: 322 399 2353
● Email ✉: contacto@empresaarauca.com.co
Payment Methods
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Arauca's Agencies
Manizales ▶ Address: Carrera 43 Calle 65 Los Cambulos ☎ Phone: 018000 423787
The prices shown in the table are the prices found for the day 10/10/24, these prices are modified day by day so they should only be taken as a reference. In addition, the company can modify them without prior notice and they will not be immediately reflected on our website.
About Arauca Bus Company
Empresa Arauca has been operating and transporting passengers for more than 70 years thanks to the trust that its customers have placed in them and the technological advances with which it is being modernized. Since its beginning in 1943 it has been committed to providing the best service to passengers, and that is why every year it always seeks to improve. It has gradually expanded its routes throughout the old Caldas, which currently corresponds to the departments of Caldas, Risaralda, and Quindío.
The Arauca Company works under 5 specific values: honesty, commitment, leadership, ethics, and social sensitivity. First of all, it privileges the service to the user because it wants this one to have the best possible experience. Thus, all the personnel of Empresa Arauca are highly trained and have been selected due to their human qualities.
Popular destinations of Arauca
Buy your Bus tickets from Arauca in redBus
As you purchase tickets from Arauca , you just need to search for the route you want to follow, choose your seat and buy your ticket, that fast and simple. Now all customers of redBus Colombia can buy bus tickets from Arauca safely with a debit card, credit card and many other forms of payment. In addition, all our customers can receive offers and promotion
Arauca Onboard Services
Service
Floor
Amenities
Linea VIP
1
Reclinable seats, air conditioning, reading light, USB charger, restroom, TV
Linea Estelar
1
Reclinable seats, air conditioning, reading light, USB charger, restroom, TV
Linea Dorada
1
Reclinable seats, air conditioning, reading light, USB charger, restroom, TV
Arauca's Bus Fleet
All Empresa Arauca services are characterized by:
1. Comfort
The Arauca fleet offers a comfortable travel experience with vehicles equipped with air conditioning, reclining seats, reading lights, TV, and USB chargers in each service line. These amenities are available in the VIP Line, Estelar Line, and Dorada Line models.
2. Safety
Safety is a top priority for Empresa Arauca. Each bus is equipped with a speed sensor, a first aid kit, and a fire extinguisher. In addition, technical-mechanical inspections are performed every 3 months, and before each trip, drivers undergo a breathalyzer test to ensure passenger safety.
3. Onboard Service
Regardless of the model, passengers can enjoy amenities such as restrooms, TV, and USB chargers, ensuring a comfortable and pleasant travel experience.
Arauca's Routes
Empresa Arauca´s main routes are:
Bogota to Medellin
Medellin to Cali
Medellin to Manizales
Manizales to Medellin
Cali to Medellin
Medellin to Bogota
Medellin to Pereira
Pereira to Medellin
Medellin to Tulua
Bogota to Manizales
Arauca's Services
Los servicios de Arauca se dividen en 6 líneas, con distintas comodidades, precios y rutas que cubren.
● VIP Service: Complete luxury services of Arauca, covering the longest routes to give its passengers maximum comfort.
● Estelar Service: Traditional luxury service of Arauca that covers long routes, offering all the amenities necessary to make the trip enjoyable.
● Dorada Service: Comfortable vehicles with 31 to 34 passengers capacity, that travles safely and quickly.
● Nevada Service: The Nevada line is the ordinary services that covers mid-distance routes.
● Miniestelar Service: Miniestelar Line is your best options for short and fast trips to the routes that connects the coffee axis with Medellin.
● Ejecutiva Service: The solution for travelling companies in Colombia.
Discount Code for Arauca with redBus Colombia 2024
If you are a new user get up to 10% savings with the code /coupon NUEVO.
To use it you only need to download our App (Android or IOS) and add it at the time of your purchase.
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Terms and Conditions apply
Buy your Arauca bus tickets on the official website of redBus
As you purchase your Arauca tickets, all you have to do is search for your route, select your seat and buy your ticket. It's that fast and simple! Now all customers of redBus Colombia can buy bus tickets from Arauca safely by using a debit card, credit card, or any other mode of payment. In addition, all our customers can avail exclusive offers and promotions that are available on the redBus website.
Bus Amenities
Emergency exit
Reclining seat
Charging Point
Toilet
WIFI
Fire Extinguisher
Hammer (to break glass)
Air conditioning
Gps tracking system
Cancellation Policies
You can check the passengers contract in this link.
FAQs
What is Empresa Arauca's health protocol for dealing with COVID - Coronavirus?
Empresa Arauca is committed to offering a hygienic service with all the necessary biosecurity measures such as the total disinfection of its buses before and after each trip. Its officials must wear masks at all times, as their users are required to do the same both inside buses and at terminals.
What are Empresa Arauca's most important destinations?
I'm going to travel with a child, does she or he needs to have a ticket?
Minors over 3 years of age must pay for the entire ticket.
How much luggage can I take with me without paying extra?
Each passenger is entitled to a piece of luggage that cannot exceed 15kg.
I am not going to travel, how can I reschedule my trip or get a refund?
You can cancel your Arauca bus ticket until 4 hours before the trip. For more information about changes and reschedules, you can contact the bus company.
Does Empresa Arauca offer discounts or promotions?
By enrolling in the Viajero Arauca program you can have a series of discounts and exclusive benefits.
Can I request a Private Service at Arauca
Currently, Empresa Arauca does not have the option to request a private service.
Can I travel with my pet?
You can travel with your pet as long as it is inside a box of no more than 35 cm in the bus hold. They must carry the current vaccination card and use a diaper.
What is the phone number of the company Arauca?
The phone number of Arauca is 018000 42 37 87 and 322 399 2353.
What's the mail from Arauca?
The e-mail of Arauca is contacto@empresaarauca.com.co
What is the total number of routes covered by Arauca daily?
Arauca covers 236 routes (approx.) daily.
What is the total number of buses that have departures on company nights Arauca?
There are 22 night bus departures for the company Arauca.Should I print my bus ticket before boarding?
Should I print my bus ticket before boarding?
Yes, you must print it before boarding, remember that all passengers will have to print their bus ticket that was sent to their email in PDF format and then be exchanged for a physical ticket at the counter of the bus company with which you are going to make the trip.
Can I buy the ticket in someone else's name?
Yes. A person different from the one who is going to travel can buy the tickets online. The important thing is that the passenger's information is recorded in the document to be printed and delivered to the different ticket offices.