If you’ve already purchased your ticket and your trip is coming up, that doesn’t necessarily mean the service has been canceled. Whether the service operates will depend on road conditions and the transportation company’s decisions.
- Check the status of your route: Before leaving home, check to see if the route you’ll be traveling on has any closures or restrictions. Road conditions can change several times throughout the day.
- Check with the transportation company: If there’s an issue on the route, the company can tell you whether the service is running on schedule, if there will be adjustments, or if there are changes to the route.
- Leave early: If the highway is operating with traffic restricted to a single lane, congestion may occur and significantly increase your travel time.
- Do not attempt to cross a closed area: If authorities have imposed a total closure, respect it. Landslides and rockfalls may continue even after the initial seismic event.
- Stay informed: To check official road information, visit Invías’ channels, which provide tools to find out about closures, restrictions, emergencies, and alternate routes.
Stay Tuned for Updates
In a situation like this, information can change quickly. That’s why, if you have a trip scheduled, it’s also important to stay tuned to communications from the transportation company and redBus’s digital channels.
Through our social media channels, we can share information related to operations, recommendations for travelers, and updates that may affect certain routes.
Before heading to the terminal, check the latest updates and confirm any changes directly with the transportation company.]
Why might routes change?
After an earthquake, a highway may go from being closed to operating on a single lane or be fully reopened following inspections.
This happened with some routes that were closed as a precautionary measure and later reopened to traffic. For example, La Línea and Bogotá–Villavicencio were reopened after inspections, while other routes continue to have restrictions.
Therefore, if you come across information published in the first few hours after the earthquake, always verify that it is still current before making a decision about your trip.
Travel Informed and with Caution
The 7.4-magnitude earthquake caused significant damage to various roads in Colombia, particularly in the Coffee Region and the western part of the country.
Although some roads remain closed, others have partially resumed traffic, and emergency crews continue to work to reopen the affected sections.
If you have a trip planned, the most important thing is to check the status of your route, verify any possible changes with the transportation company, and leave with plenty of time to spare.
Not all alternate routs are suitable for buses, nor are they available throughout the day, so any changes must be made following the instructions of the authorities and the operator.
Remember: Before traveling, check road conditions and confirm the status of your service. At redBus, we’ll continue to monitor any developments that may affect travel to help you plan your trip with the most up-to-date information possible.